13 дней назад
Solutions Engineer (SaaS)
128 000 - 145 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (SaaS): Shaping customer and employee experience solutions, conducting discovery, designing solutions, and demonstrating Medallia Experience Cloud with an accent on value-based selling, stakeholder needs, and business impact. Focus on creating proposals, presenting product capabilities, and advising prospects on solutions that capture signals, analyze behavior, and improve organizational outcomes.
Location: United States
Annual base salary: $128,000–$145,000, plus commission eligibility.
Company
is a SaaS company providing the Experience Cloud platform for managing customer, employee, patient, and resident experiences.
What you will do
- Partner with Sales Executives and Enterprise Solutions Engineers to understand prospect business opportunities, go-to-market strategies, and value drivers.
- Conduct customer discovery to identify customer and employee experience needs and the business value of addressing them.
- Design customer experience management solutions using ’s Best Practice Platform framework.
- Deliver in-person and remote product demonstrations of Experience Cloud.
- Create written proposals with internal shared services teams and explain ’s capabilities.
- Build trusted advisor relationships with strategic partners, prospects, and clients while collaborating with Sales, R&D, Marketing, Professional Services, and partners.
Requirements
- 3+ years of experience in a customer-facing role or sales organization.
- Previous experience in a software or technology environment.
- Bachelor’s degree or equivalent work experience.
- Strong business and technical presentation, communication, and relationship-building skills.
- Strategic thinking, technical aptitude, organization, and the ability to learn new technology applications.
- Must be based in the United States.
Nice to have
- Pre-sales or post-sales support experience in a software or IT environment.
- Experience working across all levels of management.
Culture & Benefits
- Exposure to multiple industries and the opportunity to specialize in a business vertical.
- Opportunities to develop value-based selling knowledge and skills.
- Medical, dental, and vision benefits.
- 401(k), disability, life, and AD&D insurance.
- Statutory leaves, paid parental leave, and paid holidays.
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