PreTax Account Manager

Location: Remote

Salary: $64,800–$75,000 annually

Company

hirify.global is a privately held US brokerage firm providing risk management, insurance and reinsurance placement, employee benefits, private client services, consulting, and financial and wealth solutions.

What you will do

• Oversee day-to-day PreTax administration for employer groups and partners.
• Manage inbound phone and email inquiries within service-level agreements.
• Document and review client activity in the CRM system.
• Assist with billing questions, payments, invoices, and employer-group reporting.
• Resolve employer and partner escalations in partnership with internal teams.
• Complete annual renewals, coordinate plan changes, and act as a liaison with technical and operational teams.

Requirements

• Required experience in PreTax administration.
• Strong customer service skills and professional phone etiquette.
• Excellent verbal and written communication skills.
• Strong attention to detail, analytical ability, and organizational skills.
• Ability to coordinate across teams to deliver final resolutions.

Culture & Benefits

• Medical, dental, vision, disability, and life insurance.
• Retirement savings plan.
• Paid time off and paid holidays for eligible employees.
• Remote work arrangement.
• Commitment to environmental, social, and governance initiatives.