Benefits Account Manager

Location: Belleville, New Jersey, United States; hybrid role with on-site presence required

Salary: $50,000–$70,000 base compensation per year

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, employee benefits, cybersecurity, mortgage, and related services through technology and human support.

What you will do

• Manage client, carrier, and internal relationships for an assigned employee benefits book of business.
• Support pre-renewal analysis, renewal administration, marketing, RFP preparation, proposal reviews, and post-renewal activities.
• Coordinate enrollment and educational materials, open enrollment presentations, plan design changes, and testing.
• Investigate and resolve eligibility file discrepancies, claims issues, billing and census questions, and carrier requests.
• Interpret policies and procedures for HR and department leaders and ensure annual notices and plan provisions are communicated accurately.
• Support the customer service call center by monitoring calls, assisting with benefits inbox requests, and escalating issues when needed.

Requirements

• 2–5 years of experience in employee health benefits or insurance benefits; public entity experience is highly preferred.
• Strong organization, time management, analytical, written communication, and interpersonal skills.
• Ability to work efficiently within strict deadlines, self-manage in a fast-paced environment, and troubleshoot issues.
• Strong knowledge of Excel and experience navigating online systems.
• Experience in a customer-service-focused HR or employee benefits environment.
• Life and Health License required; college degree or 3–5 years of equivalent professional experience required.

Nice to have

• Knowledge of medical, pharmacy, dental, and vision benefits.
• Experience developing educational and training materials for open enrollment meetings.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid sick time, paid time off, holidays, and family leave, including maternity and paternity leave.
• 401(k) plan with immediate vesting, HSA and FSA options, and commuter benefits.
• Fertility benefits, wellness resources, Employee Assistance Program, Calm app subscription, legal plans, and pet insurance.
• Equal opportunity workplace with reasonable accommodation available for applicants.