U.S. Product Communications Manager

Location: San Jose, United States; fully in-person schedule up to 5 days a week

Salary: $96,000–$211,112 annually

Company

hirify.global operates a data privacy, cybersecurity, trust and safety, and content ecosystem program for TikTok's U.S. apps and users.

What you will do

• Develop and execute U.S. product communications strategies that increase awareness and adoption of TikTok features.
• Partner with product managers from the early development stage to shape feature messaging for American audiences.
• Manage communications risks for product launches and create proactive mitigation strategies.
• Lead evergreen storytelling about creative tools and features for U.S. creators, small businesses, and communities.
• Write and edit media pitches, press releases, product explainers, blog posts, Q&As, launch toolkits, briefing documents, and talking points.
• Build relationships with consumer and technology journalists and coordinate reviews and approvals across Product, Legal, Policy, Marketing, and Communications.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• 5+ years of experience in external or product communications, preferably in consumer technology or a fast-paced media environment.
• High-quality writing, editing, and copy review skills across multiple formats and audiences.
• Experience communicating complex product or engineering concepts in accessible, audience-appropriate language.
• Consumer or technology media relations experience and knowledge of the U.S. earned media landscape.
• Experience managing communications risk and working in both agency and in-house environments.

Nice to have

• Familiarity with the U.S. creator economy, small business ecosystem, or consumer technology landscape.
• Experience with integrated communications planning for launches, campaigns, and evergreen programs.
• Knowledge of data privacy, cybersecurity, trust and safety, or U.S. technology policy.
• Ability to manage ambiguity, multiple priorities, shifting timelines, and cross-functional collaboration.

Culture & Benefits

• Day-one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match, paid parental leave, disability coverage, and life insurance.
• Wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of paid personal time.
• Travel may be required for press events, campaigns, and team priorities.
• Inclusive workplace with reasonable accommodations available during recruitment.