Technical Account Manager (Cloud Security)

Company

hirify.global provides a cloud security platform that uses runtime context and eBPF-powered sensors to prioritize risks and protect cloud infrastructure.

What you will do

• Act as a strategic technical partner to sales after customer acquisition.
• Lead technical deployment, onboarding, and rollout of new platform capabilities.
• Serve as the primary customer contact and resolve issues to maintain a high-quality experience.
• Build long-term relationships through feature introductions, feedback collection, and roadmap discussions.
• Partner with sales on renewals and expansions by aligning technical plans with customer needs.
• Surface security insights, drive feature adoption, and advocate for customer needs with Product Management and Technical Support.

Requirements

• 3+ years of experience in customer-facing SaaS roles, Technical Account Management, Solution Architecture, or similar positions.
• Strong technical background in cloud infrastructure, cybersecurity, or DevOps.
• Experience with AWS, GCP, or Azure cloud environments.
• Experience leading technical projects, managing cloud deployments, and driving feature adoption.
• Excellent communication, problem-solving, and relationship-building skills.
• Strategic mindset with the ability to align technical solutions with business goals.

Nice to have

• Relevant cloud or security certifications.

Culture & Benefits

• Opportunity to work on a next-generation cloud security platform.
• Encouragement to think creatively and explore new ideas.
• Work that contributes directly to company growth and cloud security outcomes.