Technical Account Manager (Northeast)

Location: Remote - USA. Applicants must have the legal right to work in the United States without visa sponsorship.

Salary: $103,000–$141,000 USD base salary per year, plus bonus, equity, and benefits.

Company

Wiz provides a cloud and AI security platform that connects code, cloud, and runtime security in a shared context.

What you will do

• Act as a trusted technical advisor and Wiz product and cloud-security expert throughout customer onboarding, deployment, operationalization, renewal, and expansion.
• Guide customers through platform configuration and adoption using cloud-security best practices.
• Manage a book of up to 15 customers, serving as the primary technical contact and resolving complex technical questions and issues.
• Develop success plans, track measurable business outcomes, monitor customer health, and communicate progress through QBRs and executive briefings.
• Represent customer needs internally, capture feature requests and adoption blockers, and coordinate with Product, Engineering, Sales, Renewals, and Support.
• Help scale the TAM organization through documentation, mentoring, process improvements, and technical subject-matter expertise.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent experience.
• At least 5 years of experience in technical customer-facing roles supporting cloud or cloud-security products.
• Experience with the architecture and services of at least one cloud provider: AWS, GCP, Azure, or OCI.
• Familiarity with Docker or Kubernetes, cloud-security considerations, DevOps, CI/CD, Infrastructure as Code, version control, Linux, and Windows.
• Strong communication, interpersonal, troubleshooting, and problem-solving skills.
• Legal authorization to work in the United States without visa sponsorship is required.

Nice to have

• Eight years of experience in technical customer-facing cloud or cloud-security roles.
• Cloud-service-provider or security certification and experience addressing cloud-security challenges.
• Knowledge of cloud-security best practices, threat models, CNAPP use cases, and operating-system runtime sensing.
• Experience managing 5–10 or more enterprise customers, driving customer outcomes, and supporting renewals and expansion.
• Experience with CRM or log-analysis tools, customer-health monitoring, and retention initiatives.

Culture & Benefits

• Full-time employment with base salary, bonus, equity, and benefits.
• Work with a global organization protecting cloud infrastructure for enterprise customers.
• Opportunity to contribute to a hyper-growth company and help build a world-class TAM organization.
• Equal-opportunity workplace focused on collaboration across Product Management, Sales, Engineering, and Support.