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Technical Account Manager (Central)

103 000 - 141 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Account Manager (Central) (Cloud Security): Driving adoption, operationalization, and value realization for the Wiz cloud-security platform across enterprise customer accounts with an accent on cloud architecture, deployment, and customer success. Focus on solving complex cloud-security issues, coordinating cross-functional resolution, managing adoption and renewal risks, and guiding customers from onboarding through expansion.

Location: Remote - USA. Applicants must have the legal right to work in the United States without visa sponsorship.

Salary: $103,000–$141,000 USD base salary annually, plus bonus, equity, and benefits.

Company

Wiz provides a cloud and AI security platform that connects code, cloud, and runtime into a shared security context.

What you will do

  • Act as a trusted product and cloud-security advisor throughout customer onboarding, deployment, configuration, operationalization, renewal, and expansion.
  • Manage a book of up to 15 enterprise customers and drive adoption, business value realization, satisfaction, and utilization targets.
  • Develop measurable customer success plans aligned with security and compliance objectives.
  • Serve as the primary technical contact, troubleshooting complex issues and coordinating resolution across Product, Sales, Engineering, Support, and customer stakeholders.
  • Monitor customer health, risks, feature requests, adoption blockers, and renewal or expansion opportunities.
  • Support the growth of the TAM organization through documentation, mentoring, process improvement, and technical subject-matter expertise.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent experience.
  • At least 5 years of experience in technical customer-facing roles supporting cloud or cloud-security products.
  • Experience with at least one cloud service provider, such as AWS, GCP, Azure, or OCI.
  • Familiarity with Docker or Kubernetes, cloud-security considerations, DevOps, CI/CD, Infrastructure as Code, version control, Linux, and Windows.
  • Strong communication, interpersonal, problem-solving, troubleshooting, and cross-functional collaboration skills.
  • Must have the legal right to work in the United States without visa sponsorship.

Nice to have

  • Eight years of experience in technical customer-facing cloud or cloud-security roles.
  • Cloud-provider or security certifications and experience with cloud-security best practices, threat models, or CNAPP use cases.
  • Experience managing 5–10 or more enterprise customers, using CRM or log-analysis tools, and driving customer outcomes.
  • Familiarity with operating-system runtime sensing and experience mentoring TAMs.

Culture & Benefits

  • Remote full-time role with base salary, bonus, equity, and benefits.
  • Opportunity to work in a hyper-growth cybersecurity company serving major enterprise customers.
  • Work across Product Management, Sales, Engineering, Support, and go-to-market teams.
  • Benefits are provided through Google’s benefits program.

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