Senior Technical Account Manager, ANZ (Cloud Security)

Location: Remote in Australia. Applicants must have the legal right to work in Australia without visa sponsorship.

Company

Wiz provides a cloud and AI security platform that connects code, cloud, and runtime into a shared security context.

What you will do

• Guide enterprise customers through deployment, operational best practices, onboarding, and operationalization of the Wiz platform.
• Help customers establish a Wiz Center of Excellence and develop Success Plans with measurable goals and KPIs.
• Act as the primary technical liaison for customer questions and escalations, coordinating with Support, Product Management, Engineering, Sales, and other teams.
• Build trusted relationships with stakeholders from practitioners to C-level, increasing adoption, retention, and customer satisfaction.
• Measure and report customer progress against KPIs internally and externally.
• Advocate for customer needs and identify opportunities to expand Wiz usage across customer organizations.

Requirements

• At least 6 years of experience in technical customer-facing roles such as Technical Account Management, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineering.
• Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.
• Strong understanding of cloud services, cloud architectures, and security best practices.
• CSP-level certification, such as Certified Solutions Architect or Certified DevOps Engineer.
• Experience with Docker, Kubernetes, and associated security considerations.
• Legal right to work in Australia without visa sponsorship.

Nice to have

• Experience building relationships with enterprise clients and driving customer success.
• Experience troubleshooting complex technical issues and driving resolution.
• Excellent communication and interpersonal skills across stakeholder levels.

Culture & Benefits

• Remote work arrangement in Australia.
• Collaboration with a globally distributed organization.
• Opportunity to work on cloud and AI security for enterprise customers.
• Environment focused on innovation, excellence, growth, and creative problem-solving.