Client Engagement Manager

Location: Cedar Rapids, United States

Salary: $102,800–$176,000 per year, plus discretionary bonus based on firm and individual performance.

Company

hirify.global is a global provider of professional services serving middle-market clients.

What you will do

• Collaborate with Enterprise Account Leaders, Business Developers, Relationship Leaders, and internal stakeholders to develop and execute strategic account plans.
• Research client organizations, industries, relationships, needs, challenges, and goals to identify growth opportunities.
• Coordinate account oversight, project status tracking, risk escalation, relationship mapping, action items, and financial performance reporting.
• Identify new business opportunities, support proposal development, and coordinate business development pipelines.
• Monitor CRM and MDM data, pipeline and revenue targets, work in progress, accounts receivable, billing, and collections.
• Establish meeting cadences, coordinate agendas and collateral, and facilitate collaboration across account and service-line teams.

Requirements

• Experience supporting strategic accounts, client relationships, business development, or professional services engagements.
• Ability to conduct detailed client and industry research and translate findings into account-growth initiatives.
• Ability to coordinate multiple stakeholders, projects, risks, action items, proposals, and financial reporting activities.
• Ability to use collaboration, CRM, account-planning, relationship-mapping, and reporting tools, including SmartSheets and Teams.
• Applicants requiring sponsorship now or in the future are not eligible for entry-level hiring.
• Employment requires authorization to work in the United States.

Culture & Benefits

• Flexible scheduling designed to support balance between personal demands and client service.
• Competitive compensation and benefits package.
• Mentoring, coaching, onboarding, and professional development responsibilities within the Client Engagement team.
• Opportunities to document best practices, create playbooks and training materials, and facilitate team workshops.
• Equal-opportunity employment and reasonable accommodation for applicants with disabilities.