Senior Analyst, Billings & Collections (AI)

Location: Hybrid office working; remote working is not by default, WFO is encouraged. Flexible shifts are required to overlap with US hours, including morning and evening meetings and calls.

Company

hirify.global provides an AI-powered contract intelligence platform for enterprise customers, delivering contract insights and automation for revenue growth, cost control, risk mitigation, and compliance.

What you will do

• Manage end-to-end billing for SaaS subscription contracts and Professional Services engagements, including milestone-based, fixed-fee, time-and-materials, and project-based invoicing.
• Act as the first point of contact for assigned customers and internal business partners on billing and collections matters, handling escalations and disputes.
• Own collections performance across an assigned customer portfolio, driving overdue balance recovery, payment plan negotiations, dispute resolution, and DSO reduction.
• Support month-end close through AR reconciliations, unapplied cash analysis, billing accruals, reserve calculations, and variance explanations.
• Prepare reporting packs, dashboards, cash collection forecasts, audit schedules, and root-cause analyses for collections, DSO, aging, reserves, and disputes.
• Improve billing and collections processes through automation and AI-led enhancements, while mentoring junior analysts as a technical guide.

Requirements

• CA Inter, MBA in Finance, or a postgraduate Commerce qualification with strong accounting knowledge.
• 7–10 years of experience in billing, collections, AR accounting, or order-to-cash operations in SaaS, technology, or enterprise B2B environments.
• Strong knowledge of AR accounting, reserves, reconciliations, billing controls, deferred revenue, bad debt reserves, credit memo accounting, and general ledger impacts.
• Hands-on experience with Salesforce CRM and NetSuite ERP for quote-to-cash activities, including contract review, billing setup, invoicing, collections tracking, credit memos, and AR reporting.
• Advanced Excel skills, including functions and pivot tables, plus experience with reporting tools such as Power BI or Tableau.
• Ability to work flexible shifts overlapping with US hours and attend morning and evening meetings and calls; hybrid office work is required, with WFO encouraged.

Nice to have

• Exposure to AI and automation in finance, including predictive collections, intelligent dashboards, or RPA tools.

Culture & Benefits

• Work in a hands-on role combining execution, analytics, customer interaction, and leadership development.
• Collaborate with Revenue, Deal Desk, Sales, Revenue Operations, and Order Management teams.
• Contribute to process improvements focused on accuracy, scalability, and reducing errors.
• Operate within a team culture guided by fairness, openness, respect, teamwork, and execution.