Office Manager I (Banking)

Location: Shelbyville, IL, United States; onsite branch work with weekend and evening availability required

Salary: $50,000–$55,000 annually

Company

hirify.global provides banking products and services focused on customer financial wellness.

What you will do

• Manage daily branch operations, schedules, reports, vault procedures, audits, and cash limits.
• Grow deposit and loan business, expand customer relationships, and meet branch sales and fee-income goals.
• Coach, train, and supervise branch personnel while managing associate performance.
• Open consumer and business accounts, originate consumer loans, and support Treasury Management services.
• Handle customer concerns, perform teller duties as needed, and promote customer service standards.
• Identify and mitigate compliance, operational, financial, and reputational risks while supporting Bank Secrecy Act duties.

Requirements

• High school diploma or GED required.
• 5+ years of direct banking experience required.
• Strong understanding of banking operations, financial concepts, products, services, and operational processes.
• Leadership, coaching, decision-making, communication, relationship-building, and problem-solving skills.
• Knowledge of risk management, regulatory compliance, and operational controls in banking.
• Ability to work 40+ hours per week, including a Saturday rotation and occasional evenings.

Nice to have

• Bachelor’s degree in a business-related discipline.
• Direct supervisory experience.

Culture & Benefits

• Customer-focused environment centered on financial wellness.
• Typical office and bank environment with extended computer-screen use.
• Occasional travel may be required.
• Reasonable accommodations are available for qualified individuals with disabilities.