Branch Manager

Location: Chester, Vermont, United States of America

Salary: $62,200–$103,600 annual

Company

A banking organization focused on relationship-driven customer service, financial products, and long-term career growth.

What you will do

• Lead the branch team in achieving annual sales and profitability goals.
• Grow the business through proactive sales, customer relationship development, and outside calling activities.
• Oversee branch operations, operational changes, product updates, and risk management decisions.
• Build partnerships across the bank to resolve customer, service, and employee issues accurately and promptly.
• Supervise branch staff, coach performance, and develop employee capabilities.
• Maintain federal SAFE Act registration and required insurance and business banking qualifications.

Requirements

• Bachelor’s degree, or four years of relevant experience in lieu of a degree.
• At least three years of sales experience and two years of managerial experience or proven leadership ability.
• Strong knowledge of business banking products, services, and client relationship management.
• Ability to demonstrate and coach exceptional customer service, communicate effectively, and manage priorities.
• Working knowledge of common PC and Microsoft Office software, internet, and email.
• M&T Way Certification and Precision Leadership Certification; Business Banking Specialist qualification required within 18 months of hire.

Nice to have

• Sales or business development success with a fundamental understanding of profitability.
• Financial services product knowledge.
• Spanish language skills.

Culture & Benefits

• Stable organization with long-term career growth opportunities.
• Relationship-driven customer interactions beyond transactional service.
• Opportunity to lead a business while managing a team.
• Training support for required life, accident, and health insurance licensing, with licensing expected within 18 months.
• Exposure to financial products and services that support customer goals.