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8 дней назад

Epic Cadence and Prelude Senior Consultant

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Epic Cadence and Prelude Senior Consultant (Epic EHR): Supporting and optimizing Epic Cadence and Prelude applications for hospitals and health systems with an accent on ticket management, production support, troubleshooting, and quality assurance. Focus on resolving application issues, supporting upgrades, monitoring production environments, and improving healthcare organizations’ EHR operations.

Location: Chicago, United States; willingness to travel when necessary is required, with some high-level services provided remotely

Company

hirify.global helps healthcare organizations improve clinical outcomes, optimize business operations, and maximize the value of their EHR investments.

What you will do

  • Manage and work down client IT and helpdesk tickets for designated Epic application areas.
  • Provide production break/fix, maintenance, monitoring, troubleshooting, and quality assurance support.
  • Support optimization and upgrades for Epic Cadence and Prelude applications.
  • Respond to customer inquiries and participate in client meetings remotely when needed.
  • Communicate project status to clients and support additional mutually agreed activities.

Requirements

  • Epic Cadence and Prelude certification required; additional Epic certifications are an advantage.
  • At least 3 years of experience implementing Epic systems in hospitals and health systems.
  • Willingness and ability to travel when necessary.
  • Current permanent authorization to work in the United States required.

Culture & Benefits

  • Work with healthcare organizations on complex EHR transformation challenges.
  • Provide a combination of client-site and remote services depending on project needs.
  • Eligibility to participate in medical, dental, and vision benefit plans.
  • Access to additional wellness programs.

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