5 часов назад
Automotive Business Development Representative
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Automotive Business Development Representative (Customer Service/Sales): Serving as the first customer connection for vehicle and dealership inquiries with an accent on appointment scheduling, CRM communication, and customer follow-up. Focus on managing inbound calls and digital leads, providing initial vehicle and financing information, and improving appointment success with sales teams.
Location: Onsite at 2878 Barrett Lakes Blvd, Kennesaw, Georgia, United States
Company
is a family-owned automotive organization with over 30 years of experience and a portfolio of recognized vehicle brands across multiple states.
What you will do
- Answer inbound customer calls, internet inquiries, and live chat requests.
- Schedule and confirm sales appointments for dealership teams.
- Communicate with customers by phone, email, text, and CRM tools.
- Provide initial vehicle, dealership, and basic financing information.
- Follow up with unconverted leads and customers who miss appointments.
- Maintain accurate CRM records and collaborate with sales leadership on customer experience and appointment success.
Requirements
- Strong communication and relationship-building skills.
- Professional, friendly, confident demeanor and a team-oriented mindset.
- Comfort with computers, CRM systems, email, and texting platforms.
- Ability to multitask, stay organized, and work in a fast-paced environment.
- Valid driver’s license required.
- High school diploma or equivalent preferred.
Nice to have
- Experience in customer service, call centers, retail, hospitality, sales, appointment setting, banking, phone support, or automotive sales support.
Culture & Benefits
- Family-owned, team-oriented work environment with long-term career stability.
- Career advancement opportunities and promotion from within.
- Paid training and ongoing leadership support.
- Free health insurance option, dental and vision insurance, and HSA contributions.
- 401(k) with company match, paid vacation, PTO, and holidays.
- Employee discounts on vehicles, parts, services, and other products.
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