Clinic Growth Advisor (Veterinary Technology)

Location: Fully remote in the US; 75% travel required for high-profile in-person clinic visits and trade shows. The role is being hired across multiple markets.

Company

hirify.global provides animal-health technology, services, and an integrated platform for veterinary practices.

What you will do

• Engage with assigned veterinary clinics through high-touch support, wellness checks, advocacy, and retention initiatives.
• Guide practices in adopting and optimizing prescribing, marketing, auto-ship, analytics, and other hirify.global platform capabilities.
• Partner with Veterinary Relationship Managers to identify growth opportunities, support sales, conduct advanced demonstrations, and develop upsell opportunities.
• Provide financial insights, resolve banking and payment inquiries, and recommend actions based on usage patterns.
• Monitor account health, identify churn risks, and implement retention and risk mitigation plans.
• Share customer feedback and competitive intelligence with product development, service, data analytics, and marketing teams.

Requirements

• Bachelor’s degree in business, life sciences, or a related field.
• 8+ years of experience in a veterinary practice or related industry role, such as Practice Manager.
• Experience in account management, customer success, or similar work in veterinary, healthcare, or technology sectors.
• Strong understanding of veterinary industry challenges, trends, and technology solutions.
• Strong problem-solving, objection-handling, analytical, communication, presentation, collaboration, and business skills.
• Proficiency with Microsoft Office Suite and the ability to adapt to new technologies.

Nice to have

• Veterinary education or experience.

Culture & Benefits

• Fully remote work with extensive travel and in-person customer engagement.
• 401(k) savings plan with company match.
• Paid time off, paid holidays, and multiple leave programs.
• Health, dental, vision, health savings account, and flexible spending account benefits.
• Life and disability benefits, identity theft protection, and pet insurance.
• Certain positions may qualify for a short-term incentive plan.