Assistant Community Manager

Location: Hillside San Marcos, San Marcos, Texas, United States; work is performed at the assigned property.

Company

hirify.global owns, operates, and advises on student housing communities across North America.

What you will do

• Support the General Manager in maintaining successful operational and financial performance of the property and act as General Manager during absences.
• Lead, coach, hire, retain, and train onsite staff while ensuring compliance with Fair Housing, safety, and company policies.
• Manage resident accounts, utility billing, accounts receivable, audits, notices, evictions, move-ins, room assignments, transfers, move-outs, and turnover processes.
• Inspect the property, apartments, amenities, and common areas; coordinate preventative maintenance, work orders, vendors, and property improvements.
• Prepare month-end reports, reconcile accounts, enforce fee and collection policies, assess move-out damages, and manage final billing or refunds.
• Lead customer sales and experience initiatives, conduct market surveys, manage promotions, and use KPIs to support sales and revenue goals.

Requirements

• At least 1 year of experience working in living communities or property management.
• Proficiency with property management systems; Entrata experience is preferred.
• Exceptional written and verbal communication skills, meticulous attention to detail, and a customer-centric mindset.
• Eligibility to work in the United States is required; visa sponsorship is not available.
• Regular onsite work is required at the assigned property, with daytime business hours plus additional non-traditional hours during peak periods and emergencies.
• Periodic travel may be required.

Culture & Benefits

• Fast-paced, agile, collegiate work environment focused on student living and community building.
• Discretionary annual bonus and paid time off.
• Health, dental, and vision insurance.
• 401(k) matching, paid maternal leave, and parental leave.
• Learning reimbursement opportunities.