Resident Experience Manager (Student Housing)

Location: Bishops Square, San Marcos, Texas, United States. Workplace type: Onsite.

Company

hirify.global develops, owns, and manages student housing communities in partnership with universities.

What you will do

• Lead the property office team and community assistants across leasing, marketing, and administrative operations.
• Recruit, hire, train, develop, and evaluate direct reports.
• Direct resident communications, feedback programs, marketing events, and resident functions.
• Manage scheduling, payroll, deposits, invoices, packages, incident reports, contracts, key control, rent collection, and eviction processes.
• Partner with the Service Manager on property maintenance, purchasing, financial performance, and budget management.
• Maintain communication with university partners and resolve resident conflicts and disputes.

Requirements

• Two years of leadership experience in student or multifamily housing, or a similar industry.
• Experience or skills in leasing, marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and student development.
• Strong communication, collaboration, problem-solving, and leadership skills.
• A bachelor's degree in business or a relevant field is preferred.
• Ability to work onsite at Bishops Square in San Marcos, Texas.

Culture & Benefits

• Inclusive workplace and community culture focused on diversity, equality, and accountability.
• Medical, dental, vision, life, and disability insurance.
• 401(k) with employer matching, HSA with employer matching, and flexible spending accounts.
• Paid time off, sick leave, pregnancy and childbirth leave, and paternity leave.
• Volunteer days, charity matching, referral programs, and preferred membership pricing.

Hiring process

• Application review.
• Interview.
• Hiring decision.