Provider Success Manager (AI)

Location: Must reside in Birmingham, Alabama counties, United States, and be willing to travel to provider practices up to 5 days a week.

Salary: $107,700–$140,000 USD base salary, plus equity and performance-based bonus opportunities.

Company

hirify.global develops Counterpart Assistant, an AI-enabled primary care tool that supports earlier diagnosis, chronic condition management, and value-based care.

What you will do

• Manage a portfolio of primary care provider partnerships and build consultative relationships.
• Support provider recruitment, onboarding, training, and the implementation of effective in-office workflows.
• Drive adoption, retention, and measurable success with Counterpart Assistant.
• Analyze provider performance metrics to identify trends, risks, and opportunities for improved outcomes and platform utilization.
• Implement best practices across different primary care practice environments.
• Collaborate with sales, product, and operations teams to improve the platform based on provider feedback and market trends.

Requirements

• 5–7+ years of experience in provider engagement, healthcare account management, or value-based care consulting.
• Experience building relationships with clinicians and staff and driving operational or clinical workflow change.
• Ability to translate operational data into performance metrics and scorecards for primary care practices.
• Strong understanding of primary care or ambulatory care workflows, EHRs, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills and the ability to prioritize competing initiatives.
• Willingness to travel up to 75% of the time and work with practices in the Birmingham, Alabama area.

Nice to have

• Knowledge of value-based care, population health, or quality improvement.
• Experience implementing value-based care tools or technology products in primary care.
• Knowledge of Medicare insurance, wellness visits, accurate coding, Stars, and HEDIS.

Culture & Benefits

• Remote-first culture with collaboration across global teams, while this role requires extensive travel to provider practices.
• Medical, dental, and vision coverage, plus mental health resources.
• 401(k) matching, equity opportunities, an Employee Stock Purchase Plan, and performance-based bonuses.
• Flexible time off, monthly company holidays, No-Meeting Fridays, and paid parental leave.
• Learning programs, mentorship, professional development funding, office setup reimbursement, and monthly cell phone and internet stipends.