Enterprise Account Manager - Northeast (Healthcare IT)

Location: Remote within the Northeast territory; must reside in Pennsylvania, New Jersey, New York, or New England

Salary: $100,000–$130,000 per year

Company

hirify.global develops AI-enabled healthcare and genetic science products, including the CARE solution for institutional clients.

What you will do

• Manage existing institutional accounts and drive adoption, retention, renewals, revenue growth, and expansion.
• Lead customer governance through CARE Steering Committees and monthly or quarterly business reviews.
• Coordinate training, workflow revisions, integration build-outs, operational improvements, and clinical efficiencies.
• Partner with enterprise sales, account executives, implementation, IT, software development, marketing, and digital health operations.
• Collect client feedback for CARE and collaborate on product updates, research, testimonials, case studies, and customer advocacy.
• Act as a trusted advisor to operational leaders and executive stakeholders, resolving issues and strengthening long-term partnerships.

Requirements

• 3–5 years of experience in sales, project management, software sales, or healthcare IT within health systems, IDNs, or regional laboratory markets.
• Proven experience providing customer-focused solutions in sales or sales support.
• Strong communication, leadership, executive presence, interpersonal, negotiation, and problem-solving skills.
• Experience building relationships with stakeholders at all organizational levels.
• Strong organizational and resource management skills, including health system navigation and strategic agility.
• BS/BA in business administration, sales, or a relevant field.

Culture & Benefits

• Remote work within the designated Northeast territory.
• Cross-functional collaboration across sales, implementation, IT, software development, marketing, and healthcare operations.
• Opportunity to influence healthcare technology adoption and customer outcomes.