Relationship Manager (Healthcare)

Location: Fully remote within the United States; listed location is Minneapolis, Minnesota. Travel up to 30% may be required.

Salary: $90,000–$110,000 per year, plus up to 25% business development opportunity.

Company

hirify.global provides healthcare plan, pharmacy, telemedicine, wellness, analytics, and related services for employer clients, their employees, families, and broker partners.

What you will do

• Manage relationships with employer clients, employees, brokers, channel partners, and internal stakeholders.
• Advocate for clients, de-escalate issues, oversee request resolution, and communicate status across impacted parties.
• Use medical and pharmacy analytics and reporting tools to identify trends and present plan performance metrics.
• Make consulting recommendations related to plan design, vendor changes, product placement, renewals, and upsells.
• Partner with implementation, product, sales, analytics, risk management, and third-party vendor teams during onboarding and ongoing service delivery.
• Lead reporting calls and help clients and brokers make informed plan design decisions while supporting retention and revenue growth.

Requirements

• Bachelor’s degree.
• 3–5 years of healthcare experience with an insurance company, nonprofit health plan, or PBM.
• Experience with medical and pharmacy analytics.
• Relationship management experience and strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment, learn and retain information, and stay highly organized.
• Ability to travel up to 30%; TPA experience is strongly preferred.

Culture & Benefits

• Fully remote work arrangement.
• Health benefits and a retirement plan with 401(k).
• Paid time off and paid leave, including parental leave.
• Work focused on simplifying healthcare and lowering employer costs while improving the consumer experience.