Dynamics365 Administrator

Location: Remote in Connecticut, United States (Bethany); 10% domestic travel required.

Company

hirify.global is a family-owned construction brand providing tile, stone installation systems, and building finishing solutions in over 100 countries.

What you will do

• Configure and maintain Microsoft Dynamics 365 Sales, Customer Service, and Marketing modules, including Customer Insights Journeys.
• Maintain and improve customer-facing Power Pages and Power Apps portals.
• Customize entities, workflows, forms, dashboards, user roles, permissions, and security settings.
• Build integrations and automated workflows with Power Automate, Power Apps, and Dataverse.
• Support PowerBI reports and dashboards, CRM data visualization, and data integrity initiatives.
• Gather requirements, provide Marketing end-user support and training, and collaborate with IT, developers, and business stakeholders.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Microsoft Dynamics 365 CRM Associate certification required; Expert certification preferred.
• At least 2 years of hands-on experience with Microsoft Dynamics 365 or Salesforce CRM.
• Experience with Sales, Service, and Marketing CRM modules, architecture, integration, customization, and application security.
• Experience with Power Automate, model-driven and canvas Power Apps, and Dataverse.
• Strong problem-solving, communication, data integrity, and collaboration skills.

Nice to have

• Master’s degree in a related discipline.
• Microsoft Dynamics 365 Expert certification.
• Microsoft Power Platform Developer Associate certification.
• Experience with PowerBI and Dynamics 365 reporting and data visualization.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k), life insurance, AD&D, supplemental insurance, and flexible spending options.
• Tuition reimbursement.
• 13 paid holidays plus paid vacation and sick time.
• One week of paid plant shutdown between Christmas and New Year’s Day.
• Family-owned environment emphasizing integrity, teamwork, loyalty, and cooperation.