Associate, Client Service Operations

Location: Hybrid schedule with an onsite requirement of four days per week at the Westport, CT campus.

Salary: $135,000–$200,000, inclusive of base salary and discretionary target bonus. Expected base salary is 80%–90% of this range.

Company

hirify.global Associates is an asset management firm delivering investment insights and tailored partnerships to global institutional investors.

What you will do

• Partner with the Client Advisor to translate client goals and business plans into an organized operational cadence.
• Provide professional client service as the first point of contact for inquiries by email and phone.
• Coordinate tasks, collaboration sessions, meetings, trips, events, presentations, and client logistics.
• Drive execution and project-manage initiatives across multiple internal stakeholders.
• Distill information, track activity status, maintain CRM knowledge repositories, and keep stakeholders synchronized.
• Anticipate and resolve problems while contributing to projects that improve departmental operations.

Requirements

• Effective written and oral communication skills with strong attention to detail.
• High proficiency in Outlook, PowerPoint, Word, and Excel, with comfort learning new software tools.
• Strong organization, prioritization, time-management, problem-solving, and multitasking abilities.
• Ability to provide high-quality client service and communicate effectively with clients and internal stakeholders.
• Bachelor’s degree with a strong academic record preferred.
• Experience in financial services or a professional business environment is helpful but not required.

Culture & Benefits

• Culture centered on truth, transparency, continuous improvement, and excellence.
• Environment emphasizing independent thinking, rigorous inquiry, feedback, and inclusion.
• Opportunities for personal growth and professional development.
• Competitive suite of employee benefits.
• Immigration sponsorship is not provided for this position.