Employee Health & Benefits Senior Account Manager (Insurance)

TL;DR

Employee Health & Benefits Senior Account Manager (Insurance): Managing key client and carrier relationships to deliver comprehensive health and benefit insurance solutions with an accent on risk management and account renewal. Focus on leading client service teams, executing strategic service plans, and identifying cross-sell opportunities to grow the portfolio.

Location: Must be within driving distance to Alpharetta, GA office (minimum 3 days per week commute)

Company

Global professional services firm providing business insurance, employee health & benefits, and retirement solutions.

What you will do

• Build and maintain key client and carrier relationships via phone, email, and in-person meetings.
• Execute comprehensive client service plans to address business needs and risk management goals.
• Lead the client service team in administration, billing, and claims problem-solving.
• Manage the renewal process and present options to clients and Producers.
• Identify and pursue cross-sell opportunities for new lines of coverage.
• Mentor team members and manage the implementation process for new accounts.

Requirements

• Bachelor’s degree or equivalent professional training.
• 5+ years of relevant insurance industry experience.
• Valid insurance license(s).
• Strong client relationship and communication skills.
• Leadership ability to provide direction, training, and motivation to a team.
• Proficiency in Microsoft Office Suite and ability to travel occasionally.

Nice to have

• Advanced degree.
• Professional certification in the field.
• Experience with Requests for Proposal (RFPs).

Culture & Benefits

• Hybrid work arrangement.
• Generous time off, including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.