Sales Engineer II (Telecommunications)

Location: Remote within the United States; hiring is limited to AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

Company

hirify.global and its Sparklight family of brands provide connectivity and communications services to residential and business customers.

What you will do

• Provide technical sales support to the Enterprise Sales Team and lead customer discovery calls.
• Assess business needs and recommend right-sized connectivity, telephony, networking, managed services, and cybersecurity solutions.
• Conduct live and remote product presentations, demonstrations, and technical consultations.
• Create technical configurations, solution recommendations, customer use cases, documentation, diagrams, and sales materials.
• Train sales and customer care associates on product functionality, positioning, discovery, and new offerings.
• Partner with Sales, Product, Customer Care, Operations, and Project Management while identifying solution gaps and escalating recurring issues.

Requirements

• At least three years of experience in technical sales, telecommunications, networking, information technology, or customer-facing technical support.
• Expertise in business connectivity and telephony, Wi-Fi technology and design, and implementation.
• Working knowledge of business networking, managed services, cybersecurity, SD-WAN, IP addressing, and fixed or mobile 5G/LTE connectivity.
• Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Business, or a related field, or equivalent professional experience.
• Proficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams.
• Strong presentation, communication, troubleshooting, organization, and cross-functional collaboration skills.

Nice to have

• Experience supporting or consulting with small and medium-sized businesses.
• Ability to earn certifications such as CompTIA Network+, Cisco CCNA, or Meraki certifications.

Culture & Benefits

• Medical, dental, and vision plans available from the start of employment.
• Life insurance and paid vacation, holidays, personal, and sick days.
• 401(k) with a 100% company match from the first day, up to 5% of eligible compensation.
• Tuition reimbursement of up to $5,250 in the first year.
• Collaborative work environment, recognition programs, advancement opportunities, and community support.
• Free hirify.global services for associates in serviceable areas and up to a $50 monthly cell phone stipend.