Delivery Manager (Staff Augmentation)

Location: Worldwide; readiness to work until 19:00 CET to overlap with US East Coast clients; travel to clients in Europe and/or Canada 1–2 times per year

Salary: EUR 1,500–1,900 per month gross; final compensation depends on experience, location, and professional growth.

Company

hirify.global is a European pre-IPO software development and IT outsourcing company with more than 3,500 professionals and over 19 years of experience creating digital solutions for clients worldwide.

What you will do

• Own a portfolio of staff-augmentation engagements and act as the main client contact for resource and delivery topics.
• Support the integration of specialists into client teams and run regular alignment and satisfaction syncs.
• Monitor delivery health, identify risks early, and coordinate mitigation across accounts.
• Manage engagement economics, including utilization, scope and timeline alignment, profitability, and renewals.
• Handle escalations, mediate between clients and specialists, and resolve delivery issues.
• Identify account-growth opportunities and support presales by matching client needs with suitable profiles and delivery strategies.

Requirements

• Experience in IT outsourcing, outstaffing, or staff augmentation on the vendor side.
• Proven ownership of client relationships and delivery outcomes.
• Strong stakeholder management, problem-solving, and conflict-resolution skills.
• Structured, systematic, transparent, and entrepreneurial approach to work.
• English at Upper-Intermediate level or higher.
• Availability to work until 19:00 CET and travel to clients in Europe and/or Canada 1–2 times per year.

Nice to have

• Experience delivering AI/ML, data platform, or analytics projects.
• Experience in FinTech, Healthcare, or eCommerce.
• Previous experience working with US clients.

Culture & Benefits

• Opportunity to work with large global brands and on large-scale projects using cutting-edge technologies.
• Exposure to high-profile deals, negotiations, and communication with C-level stakeholders.
• Access to educational platforms, seminars, practices, and an extensive internal knowledge base.
• Opportunities to grow as a specialist or manager.
• Transparent delivery processes and collaboration with experienced teams.