Field Service Technician I (Electrical and Electronic Systems)

Location: Minneapolis, Minnesota, USA; daily travel to customer locations in and around Minneapolis–St. Paul, including the airport. Service may be performed at airports, correctional facilities, courthouses, cruise ships, and other customer sites.

Salary: $63,800–$87,560 per year, plus a competitive Business Profit Plan.

Company

hirify.global develops, manufactures, and manages threat detection and security screening solutions for aviation, ports and borders, defence, and urban security.

What you will do

• Install, troubleshoot, repair, and maintain field-based electrical, electronic, Trace, and X-Ray equipment.
• Respond to daily service needs, provide technical support and customer training, and maintain strong customer relationships.
• Document inspections, maintenance, repairs, open issues, reports, and parts activity.
• Order, install, and return parts while managing repair parts cycle time and controlling costs.
• Assess equipment performance, recommend improvements, and support site surveys, pilot programs, meetings, and service sales opportunities.
• Maintain and calibrate tools and test equipment while following health, safety, environmental, export-control, and security policies.

Requirements

• Associate’s degree, related electrical/electronic/mechanical trade certification, or military training; 1–3 years of relevant comparative work and life experience may be accepted.
• 1–3 years of experience troubleshooting and repairing electrical and electronic systems or equipment in field service.
• Computer literacy and proficiency with the Microsoft Office suite, with the ability to learn specialized software.
• Strong communication, organization, teamwork, customer service, and problem-solving skills; willingness to travel at short notice.
• Ability to lift or carry 80 lbs, push or pull 200 lbs, and move equipment weighing up to 1,000 lbs with assistance.
• Must comply with U.S. export-control and security requirements and successfully complete TSA Sensitive Security Information vetting and a federal background investigation when required; a U.S. Personal Security Clearance may also be required.

Culture & Benefits

• Training and career-growth opportunities across local and global operations.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Medical, dental, and vision insurance.
• 401(k) with company match, paid time off, and additional lifestyle and financial benefits.
• Drug-free workplace and potential overtime, travel, and work outside Monday–Friday hours.