Key Account Manager (Industrial Measurement & Control)

Location: Amherst, Ohio, USA; office environment with approximately 40–50% travel

Company

Designs, develops, and produces process measurement and control instrumentation for manufacturing industries, helping customers improve production processes and product competitiveness.

What you will do

• Lead commercial activities and direct sales for a top customer, including pre-sales, post-sales, account management, and customer relationship development.
• Supervise, coach, and develop Key Account and Technical Support teams to achieve revenue and profitability targets.
• Develop strategic sales plans, manage opportunity pipelines, forecast performance, and support annual planning.
• Manage internal and external service-level agreements, scheduling, specialist deployment, and customer support requirements.
• Coordinate with Product Management, Growth and Strategy, and Operations teams to align product strategy and delivery with customer needs.
• Drive new product enablement, growth initiatives, CRM reporting, and execution of key customer sales projects.

Requirements

• BA/BS degree or equivalent.
• 8+ years of experience in sales, key account management, or related commercial work.
• Proven ability to manage the sales process from planning through closing.
• Strong communication, negotiation, problem-solving, and data analysis skills.
• Excellent mentoring, people management, customer relationship, and cross-functional collaboration skills.
• Ability to work in an office environment and travel approximately 40–50%.

Nice to have

• Experience in electronics, industrial applications, or capital equipment.
• Experience working with cross-functional teams across different geographic locations.
• Strong commercial instincts and experience assessing sales opportunities.

Culture & Benefits

• Collaborative and supportive work environment.
• Commitment to diversity and inclusion.
• Investment in employee skill development and career advancement.
• Opportunity to work on measurement and control solutions for manufacturing customers.