Senior Associate- HR Systems (Workday)

Location: Hybrid work in Warsaw, Poland; office located in central Warsaw at Rondo Daszyńskiego.

Company

hirify.global is a global animal health company developing products and services to prevent and treat disease in farm animals and pets.

What you will do

• Provide Tier 2 Workday HRIS support for the EMEA, APAC, or US region, resolving technical issues, system errors, and data discrepancies.
• Troubleshoot problems, perform root cause analysis, and escalate complex issues to Workday Functional Leads or process owners.
• Support system changes through configuration, security updates, data loads, integrations monitoring, testing, and quality assurance.
• Gather requirements and design solutions with Workday Functional Leads.
• Create and maintain user guides, training materials, system documentation, and standard operating procedures.
• Lead knowledge-sharing calls, train Tier 1 support and HR functions, and contribute to automation, employee experience, and operational improvement.

Requirements

• Bachelor’s degree in HR, Finance, Administration, IT, or a related field is recommended.
• At least 2 years of HR or Shared Services experience in an international environment.
• Workday experience is required.
• Strong analytical, problem-solving, decision-making, communication, interpersonal, and customer service skills.
• Ability to work independently and collaboratively while handling confidential information and meeting defined SLAs and KPIs.
• Fluent English at B2+/C1 level is required.

Nice to have

• Experience with HR tools, ticketing systems, or ServiceNow.
• Advanced Microsoft Office skills.
• Experience working in a remote team or in customer service-related positions.
• Additional language skills.

Culture & Benefits

• Flexible working hours and a hybrid work arrangement.
• Extra days off, private medical care, life insurance, and sports cards.
• Inclusive and supportive work environment with an animal-friendly office.
• Theatre ticket discounts and access to a language learning platform.