Senior Partner Portfolio Manager (SaaS)

Location: Dublin, hybrid; the role supports implementation partners across the EMEA region.

Company

hirify.global develops an AI-powered Revenue AI Operating System that unifies data, insights, and workflows for revenue teams.

What you will do

• Support onboarding for new EMEA implementation partners, including system access, compliance sign-offs, IT provisioning, welcome sessions, and foundational training.
• Act as the day-to-day liaison for partner questions, blockers, requests, and feedback throughout implementation projects.
• Design and deliver region- and timezone-specific training, onboarding guides, playbooks, and process documentation.
• Coordinate with Product on releases, feature changes, bugs, betas, and structured partner feedback.
• Monitor implementation pipelines, partner capacity, onboarding progress, satisfaction, escalations, delivery timelines, hours, and budget adherence.
• Lead or support QBRs and implement scalable improvements to partner processes, enablement, and program health.

Requirements

• 4+ years of experience in partner management, implementation support, product operations, or a similar cross-functional SaaS role.
• Experience supporting partners or customers in the EMEA region and working across cultures and time zones.
• Strong communication and relationship-building skills.
• Proficiency with project coordination tools.
• Experience with product feedback workflows, enablement content development, or channel programs.
• Comfort working in fast-moving environments with cross-functional dependencies.

Nice to have

• Experience in a high-growth B2B SaaS environment.
• Background in implementation, professional services, or technical onboarding.
• Experience designing scalable partner processes or enablement frameworks.
• Exposure to product release cycles, beta programs, or technical documentation.

Culture & Benefits

• Work in an environment focused on innovative products, ambitious goals, transparency, and trust.
• Collaborate across Product, Customer Success, Support, Operations, and partner organizations.
• Make a visible impact on implementation efficiency, partner proficiency, product improvements, and cross-functional alignment.
• Competitive compensation and benefits tailored to the local region.
• Equal-opportunity workplace with a focus on diversity and inclusion.