Customer Service Representative (Norwegian Speaker)

Location: Stockholm, Sweden; onsite

Company

hirify.global is a global tire manufacturer developing and producing mobility products and services across 19 countries.

What you will do

• Own customer orders from initial processing through final delivery.
• Provide customers with delivery timelines, product availability, and suitable alternatives.
• Proactively follow up on orders and customer inquiries throughout the order-to-cash process.
• Collaborate with Sales and Supply Chain teams on customer needs and special requests.
• Manage customer claims in the Quality Management system and support fair, timely resolution.
• Drive first-time resolution and improve the overall customer experience.

Requirements

• Fluent Norwegian, Swedish, and English communication skills.
• 4–5+ years of experience in customer service, order management, supply chain, or a similar role.
• Strong Excel skills and confidence working with business systems.
• A proactive, calm, and structured approach to multitasking in a fast-moving environment.
• Customer focus, empathy, relationship-building skills, and a collaborative working style.

Nice to have

• SAP experience.

Culture & Benefits

• Full-time employment in an onsite Stockholm-based role.
• Supportive, collaborative, and team-oriented working environment.
• Equal employment opportunity for applicants from diverse backgrounds and experiences.