Customer Service Representative (Danish Speaker)

Location: Stockholm, Sweden; onsite

Company

hirify.global is a global tire manufacturer focused on developing and servicing mobility products and solutions.

What you will do

• Own customer orders from start to finish and ensure accurate order processing.
• Provide updates on delivery timelines, product availability, and suitable alternatives.
• Proactively follow up on orders and customer inquiries throughout the order-to-cash process.
• Collaborate with Sales and Supply Chain teams on customer needs and special requests.
• Handle customer claims in the Quality Management system and support fair, timely resolution.
• Drive first-time resolution and a smooth customer experience.

Requirements

• Fluent Danish, Swedish, and English communication skills.
• 4–5+ years of experience in customer service, order management, supply chain, or a similar role.
• Strong Excel skills and confidence working with business systems.
• A calm, structured approach to multitasking in a fast-moving environment.
• Proactive, collaborative, customer-focused communication and relationship-building skills.

Nice to have

• SAP experience.

Culture & Benefits

• Full-time employment in an onsite Stockholm-based role.
• Collaborative and supportive team environment.
• Opportunity to contribute to customer experience improvements within a global tire manufacturer.