IT Support Specialist

Location: On-site in San Diego, California, United States. Standard shifts fall within 6:00 AM–6:00 PM, Monday through Friday, with scheduled on-call flexibility and off-hours availability for critical business continuity. The position may include travel.

Compensation: $22.95–$32.79 per hour.

Company

hirify.global is an employee-owned organization focused on delivering technology and professional services that support clients and communities worldwide.

What you will do

• Provide technical support for PCs, peripherals, printers, software applications, and local office technology.
• Diagnose hardware, software, operator, network, and server issues and perform advanced troubleshooting.
• Help staff use computing resources and enterprise applications efficiently, including desk-side training.
• Participate in enterprise-wide IT projects and work with Systems Administrators on infrastructure processes.
• Manage hardware and software inventory and coordinate local communication about technical support issues.
• Assess business needs and match them with technology solutions.

Requirements

• Associate's degree in Computer Science, MIS, or a related field, or equivalent work experience.
• At least one year of technical support experience with PCs, networks, and servers.
• Strong knowledge of personal computers, peripherals, systems operations, and maintenance.
• Working knowledge of Windows and Microsoft Office applications.
• Excellent client service, interpersonal, and communication skills, with the ability to manage multiple deadlines independently.
• A valid driver's license is required.

Nice to have

• Knowledge of MicroStation, AutoCAD, ProjectWise, or GIS.
• Knowledge of the architecture and engineering industry.

Culture & Benefits

• Inclusive, collaborative environment with employee network groups supporting belonging and participation.
• Medical, dental, vision, disability, and life insurance.
• Paid time away, parental leave, and paid holidays.
• Retirement savings plan with employer match and employee referral bonus.
• Employee assistance program, tuition reimbursement, and an employee-ownership culture.