1 день назад
Desktop Support Engineer I
25 - 27$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Desktop Support Engineer I (Hardware and Systems Support): Providing onsite frontline technical support for employees, including hardware repairs, software installation, user administration, printers, mobile devices, and barcode scanners with an accent on troubleshooting and reliable day-to-day IT operations. Focus on resolving helpdesk and chat requests, configuring Windows and Active Directory environments, coordinating vendor repairs, and supporting systems during extended production schedules.
Location: Del Rey, California, USA; onsite 5 days per week
Salary: USD 25–27 per hour
Company
is part of The Wonderful Company, a global consumer brands company focused on food, beverages, wine, floral products, health, wellness, and community initiatives.
What you will do
- Provide frontline support through helpdesk calls and chat.
- Install, configure, and troubleshoot software, operating systems, antivirus, firewalls, and anti-spyware tools.
- Configure, repair, and maintain computers and related hardware, coordinating vendor repairs when needed.
- Support user onboarding and changes, including Active Directory administration and Windows troubleshooting.
- Maintain printers, mobile devices, and handheld barcode scanners.
- Perform computer moves, adds, changes, operating system reloads, and other onsite IT support activities.
Requirements
- Associate degree, technical trade school degree, or equivalent combination of education and experience.
- 1–2 years of experience in a related field.
- Working knowledge of Microsoft Word, Excel, Access, Outlook, and PowerPoint.
- Strong customer service, interpersonal, written, and verbal communication skills.
- Ability to work independently and creatively under pressure and time constraints.
- Availability to work onsite five days per week, with 40+ hour shifts, on-call coverage, and occasional nights, weekends, and extended seasonal hours.
Nice to have
- A+ certification.
- Experience with Oracle systems.
- Ability to handle cultural and bilingual communication considerations.
Culture & Benefits
- Medical, vision, and dental coverage, plus 401(k) match eligibility.
- Online physician consultations, mental health resources, life coaching, fitness reimbursements, and wellness rewards.
- Career advancement, internal mobility, learning and development resources, and leadership training.
- Company-wide mentorship and continuous improvement training programs.
- Opportunities to participate in community service and charitable giving programs.
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