Account Manager (Sales)

Location: Onsite in Sydney, New South Wales, Australia

Salary: $80K + superannuation + $42K uncapped commission

Company

hirify.global is an ASX-listed Australian digital platform connecting homeowners with trusted trade professionals.

What you will do

• Manage a portfolio of more than 600 tradie customers, including sole traders and small and medium-sized business owners.
• Make at least 60 daily calls or complete 2.5 hours of daily talk time through inbound and outbound activity.
• Renew subscription contracts, upsell packages, and achieve revenue targets.
• Retain customers by answering questions, solving problems, and providing tailored solutions.
• Negotiate payment plans and collect outstanding payments while creating win-win outcomes.
• Build customer relationships by understanding business needs and maintain accurate insights in Salesforce.

Requirements

• At least 2 years of experience in a similar high-volume phone sales role.
• Strong verbal and written communication, sales, and negotiation skills.
• Resilience, drive, and the ability to work toward daily activity and revenue targets.
• Ability to work in a fast-paced, structured, phone-based environment.
• Working Holiday Visa 417 holders with relevant experience are encouraged to apply.

Culture & Benefits

• Work onsite from a Sydney CBD office near Town Hall and Gadigal Stations.
• Performance incentives through the hi-Achiever Club, with rewards and prizes.
• Birthday, anniversary, volunteer, and additional leave options.
• Inclusive, collaborative teams with coaching, mentoring, tailored growth support, and stretch projects.
• Access to agile squads, hackathons, off-sites, roadshows, healthy snacks, breakfast, fresh fruit, and social activities.