Account Manager, Americas (SaaS)

Location: Remote - US; travel up to 25% may be required.

Salary: $75,000–$80,000 USD per year, plus commission eligibility with on-target earnings of $125,000 USD.

Company

hirify.global develops a video knowledge management and visual learning platform used by businesses, universities, and K-12 organizations worldwide.

What you will do

• Manage the full software renewal lifecycle for assigned accounts, including usage reviews, contract terms, pricing, and renewal negotiations.
• Identify and close upsell and cross-sell opportunities for additional software licenses, modules, and services.
• Conduct product demonstrations and present software enhancements to existing customers.
• Build account plans, monitor account health and revenue performance, and provide accurate forecasts and pipeline updates in CRM systems.
• Maintain relationships with decision-makers across enterprise, higher education, and K-12 institutions.
• Collaborate with Sales, Marketing, Legal, Finance, Customer Support, and Implementation teams to improve retention and expansion.

Requirements

• At least 5 years of experience in sales or account management, ideally in SaaS.
• Proven success exceeding sales quotas through relationship building.
• Ability to explain complex software solutions clearly and connect them to customer outcomes.
• Proficiency with CRM tools and sales productivity platforms.
• Self-motivation and independence in managing a territory and owning results.
• Bachelor’s degree in business or a related field, or equivalent commitment to professional learning.

Culture & Benefits

• Remote-first work environment with eligibility for remote work in the United States.
• Health insurance, flexible spending accounts, retirement savings plans, and life and disability insurance.
• Paid and unpaid time away from work.
• Inclusive culture focused on challenging ideas constructively, lifelong learning, and meaningful customer outcomes.
• Opportunities to attend industry events and travel to meet partners.

Hiring process

• Application review and recruiter call.
• Video interview and assessment, followed by a hiring manager call and interview loop.
• Debrief and offer.