Benefits Coordinator LTD

Location: Chattanooga, Tennessee, USA; full-time onsite role

Salary: $36,000–$62,400 per year. Starting pay begins at $23.08 per hour.

Company

hirify.global is a Fortune 500 provider of employee benefits and service solutions, headquartered in Chattanooga, Tennessee, with international offices in Ireland, Poland, and the UK.

What you will do

• Manage a caseload of long-term disability claims through payment, settlement, triage, and ongoing claim review.
• Review medical, financial, and contract information to confirm liability, benefit payments, and claim duration.
• Document claim activities and decision rationales accurately and communicate them to claimants, employers, and other stakeholders.
• Use medical, vocational, legal, SIU, field, and vendor resources to support appropriate claim outcomes and fraud prevention.
• Process benefit payments, respond to inquiries, and maintain effective relationships with claimants, policyholders, and field offices.
• Support the Retained Asset Account program by reconciling balances, resolving discrepancies, and processing account-holder requests when assigned.

Requirements

• High school diploma or equivalent.
• Mathematical aptitude and the ability to analyze and research contract information.
• Strong verbal, written, listening, and interpersonal communication skills.
• Critical thinking, analytical, decision-making, negotiation, and conflict-management abilities.
• Customer service experience and the ability to work effectively with internal and external customers.
• Strong organization and time-management skills, with the ability to manage multiple demands and meet performance goals.

Culture & Benefits

• Inclusive culture with a focus on diversity and professional development.
• Performance-based incentive plans and career advancement opportunities.
• Health, vision, dental, short-term disability, and long-term disability benefits.
• Generous paid time off, including paid volunteer time, plus mental health support.
• 401(k) contributions of up to 9.5%, student loan repayment options, and tuition reimbursement.