Claims Collections Processor

Location: Mason, OH, United States; full-time onsite role

Company

hirify.global provides IT staffing solutions and services, supporting clients and offering career growth and learning opportunities to consultants and employees.

What you will do

• Provide customer service and resolve questions and problems related to outstanding accounts receivable balances.
• Process and post US checks, wires, and other bank activity from multiple lockboxes.
• Apply payments to open receivables and respond to customer calls and emails within 24 hours.
• Run customer reports using SAP, queries, and Business Objects.
• Balance and reconcile activity to the clearing account.
• Collaborate with collections, cash, billing, accounting, account management, and operational teams.

Requirements

• At least 2 years of collections experience preferred.
• High school diploma.
• Strong oral and written communication skills.
• Superior organizational, analytical, and customer service skills.
• Advanced Microsoft Excel and SAP skills.

Culture & Benefits

• Client-centric staffing model with dedicated support for business objectives.
• Enriching work experience focused on career growth and lifelong learning.
• Collaboration with internal collections, cash, billing, accounting, and account management functions.