Credit and Collections Specialist

Location: Oak Brook, Illinois, United States. Workplace type: Hybrid.

Salary: $50,000–$65,000 USD annually.

Company

hirify.global provides precision-engineered products and customer-focused support following the merger of Anvil International and Smith-Cooper International.

What you will do

• Conduct B2B collection calls, monitor overdue customer accounts, and support timely payments.
• Prepare weekly aging reports and provide statements, invoices, packing slips, bills of lading, and proof of delivery.
• Research and resolve invoice disputes and customer inquiries using sales systems and customer portals.
• Process ACH, wire, lockbox, and other customer payments, reconcile cash applications to general ledgers, and balance Excel spreadsheets.
• Pull credit reports, process 10-day demand letters, and manage RMAs, credits, mailed invoices, and scanned checks.
• Collaborate with customer service, warehouse teams, and sales management to resolve payment and account issues.

Requirements

• Associate degree or equivalent related work experience.
• At least 2 years of accounts receivable experience.
• Experience with Excel, including pivot tables and VLOOKUP.
• Experience using D365 and Power BI.
• Fundamental understanding of accounting and payment applications.
• Strong analytical, problem-solving, written, and verbal communication skills.

Nice to have

• Bilingual English and Spanish communication skills.

Culture & Benefits

• Hybrid work arrangement in Oak Brook, Illinois.
• Focus on customer experience, quality, and service excellence.
• Opportunity to work cross-functionally with accounting, customer service, warehouse, and sales teams.
• Full-time employment with compensation based on experience, education, skills, and location.

Hiring process

• Application and resume review.
• Phone screen with the recruiting team, followed by a hiring manager interview.
• Onsite interview, offer, and hiring decision.