Workplace Experience Specialist (PropTech)

Location: Cleveland, Ohio office, United States

Employment type: Full time

Company

hirify.global develops real estate software that supports thriving communities and workplace and client experiences.

What you will do

• Lead workplace experience and facilities operations across North American offices and support remote employees.
• Partner with HR and leadership on employee engagement, culture-building, inclusion programs, and company events.
• Manage office operations, building relationships, landlords, service providers, and an Office Coordinator.
• Oversee regional vendors, define SLAs and performance metrics, and drive service improvements.
• Coordinate office relocations, expansions, renovations, reconfigurations, and other workplace improvement projects.
• Manage seating strategies, occupancy planning, utilization programs, emergency preparedness, incident reporting, and business continuity.

Requirements

• Experience balancing facilities operations, workplace projects, vendor oversight, and employee-facing initiatives.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
• Ability to oversee safe, reliable, cost-effective, and compliant workplace environments.
• Ability to coordinate projects on time, within budget, and in line with workplace standards.
• Ability to work from the Cleveland, Ohio office and support workplace operations across North America.

Culture & Benefits

• People-first culture focused on belonging, inclusion, and employee connection.
• Support for employee resource groups and diversity, equity, and inclusion initiatives.
• Flexible work arrangements are supported through workplace design and utilization planning.
• Focus on workplace safety, wellbeing, and productive employee environments.