Manager, Retention National Accounts

Location: Remote Flex - North Carolina; 15–20% travel required in North Carolina and out of state.

Company

Health care delivery and insurance organization focused on serving its community and national-account clients.

What you will do

• Lead Strategic Client Consultants in retaining profitable national-account business for the 1,000+ employee segment.
• Expand the client footprint through consultative cross-selling of products and services.
• Build strategic partnerships with clients, consultants, brokers, and producers to meet market expectations.
• Develop team talent, set goals, monitor KPIs, and support career growth.
• Create segment-specific sales and retention strategies and provide market intelligence to internal teams.
• Advise management and staff on regulations, products, operations, contract negotiations, and underwriting guidelines.

Requirements

• Bachelor’s degree or advanced degree where required.
• 8+ years of experience in a related field, or 10+ years in lieu of a degree.
• Attainment of North Carolina Health and Life licensure within 90 days of employment.
• Availability for 15–20% travel in North Carolina and out of state.

Nice to have

• Financial acumen and the ability to apply financial data to strategic decisions.
• Strong verbal, written, presentation, negotiation, and stakeholder-management skills.
• Experience influencing decisions, facilitating collaboration, and building trusted-advisor relationships.

Culture & Benefits

• Flexible work environment with autonomy and emphasis on work-life balance.
• Medical, dental, and vision coverage with health and wellness programs.
• Parental leave, adoption assistance, and surrogacy support.
• Career development programs and tuition reimbursement.
• 401(k) match and annual company contribution.