Client Manager Associate, Select Market (South)

Location: Remote in the Greater Carolina area; hybrid with partial office presence for candidates within commuting distance of the Atlanta office. Occasional travel within the territory is required.

Salary: $37,980.00–$62,392.50 per year, plus potential annual, sales, or other incentive compensation.

Company

hirify.global provides group insurance products, services, and benefits resources for businesses and their customers.

What you will do

• Support Sales Representatives with renewal processes and plan retention for the Select Market segment.
• Negotiate renewal rate relief with underwriting and generate plan options and quotes for additional coverage.
• Identify Add Issue opportunities through reports and other strategies developed with Sales Consultants.
• Review and interpret experience reports, renewal rates, plan options, and quotes, then communicate recommendations to producers, assistants, and planholders.
• Deliver renewal materials by email or mail and follow up on renewal and Add Issue status.
• Serve as a subject matter expert on Guardian systems, products, and workflow procedures, including Salesforce, CPS, and Panorama.

Requirements

• 3–5 years of industry experience, preferably in a sales environment.
• Knowledge of group insurance products, contracts, services, and underwriting principles.
• Strong consultative, negotiation, persuasion, influencing, customer service, analytical, mathematical, and communication skills.
• Ability to build collaborative relationships with producers, clients, customers, Sales Consultants, and internal partners.
• Proficiency with Microsoft Access, Excel, Word, PowerPoint, Salesforce, CPS, Panorama, CRM, and insurance administration systems.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Nice to have

• BA or BS degree, or equivalent work experience.
• Experience servicing producers, assistants, and customers.

Culture & Benefits

• Support for professional and personal goals through skill-building and leadership development.
• Opportunities to participate in philanthropic initiatives and community-building activities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.
• Benefits apply to eligible full-time employees.

Hiring process

• Guardian may use AI tools for preliminary applicant sorting and filtering, with an option to request an alternative process.
• Final hiring decisions are made by Guardian colleagues.