Customer Account Assistant

Location: Plover, WI, United States; onsite, full-time, first shift/day shift.

Salary: USD 40,700–57,700 per year, with the final offer varying by location, education, skills, experience, performance, shift, and other factors.

Company

hirify.global provides marketing, packaging, print, and supply chain solutions for customer engagement and business process operations, serving clients through 32,000 employees across 28 countries.

What you will do

• Enter manufacturing instructions and customer demand data from forecasts and purchase orders into internal systems.
• Gather production information from manufacturing departments and communicate project status to customers and internal teams.
• Support the Account Manager with component projects spanning purchasing, manufacturing, final assembly, shipping, and invoicing.
• Set priorities for internal operations according to customer requirements and coordinate production with other plants or external vendors when needed.
• Perform credit checks, item master setup, bill of material setup, reporting, and documentation of customer-specific requirements.
• Identify and solve problems, assist other Account Assistants, and participate in special projects.

Requirements

• 1–2 years of relevant administrative or operational support experience in manufacturing operations or an office environment, or equivalent demonstrated ability.
• Proficiency in Microsoft Word and Excel.
• Excellent oral and written communication skills.
• Attention to detail, a positive demeanor, critical thinking, and the ability to learn new computer systems.
• Ability to work onsite in Plover, Wisconsin, on the first shift/day shift.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and voluntary supplemental insurance options.
• 401(k) plan with company match.
• Tuition assistance, maternity leave, adoption assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a pre-employment background check and drug screen.