International Commercial Excellence Director (MedTech)

Location: Hybrid in Zuchwil, Switzerland; alternate locations may be considered in Leeds, UK; Singapore; Prague, Czechia; or Umkirch, Germany.

Company

Johnson & Johnson MedTech develops healthcare and orthopedic solutions through its DePuy Synthes business.

What you will do

• Define and lead the international Commercial Excellence strategy and multi-year roadmap.
• Standardize commercial excellence processes, tools, methods, and governance across regions.
• Lead advanced analytics, AI-enabled digital solutions, dashboards, business intelligence, and data governance for commercial planning and executive decision-making.
• Own the Salesforce CRM product roadmap, data model, enhancements, user enablement, and change management.
• Design and govern sales incentive plans, including modeling, communication, calculation, auditing, and performance insights.
• Lead, coach, and develop distributed commercial excellence teams while managing workforce planning, succession planning, and external partners.

Requirements

• Bachelor’s degree.
• 10+ years of experience in Commercial Excellence, Sales Operations, Strategy, or related disciplines within a matrixed organization.
• Expertise in data analytics, business intelligence tools such as Power BI or Tableau, and Salesforce CRM.
• Hands-on experience with sales incentive plan design and Sales Force Effectiveness programs.
• Experience leading distributed direct and dotted-line teams, vendors, and partners, with strong coaching and talent development skills.
• Fluent English required; willingness to travel approximately 15%.

Nice to have

• Master’s degree, MBA, or equivalent experience.
• Experience in an international or global organization; MedTech or Life Sciences exposure.
• Experience deploying AI/ML-enabled analytics or next-generation digital selling tools.
• Training or certification in analytics, incentive design, project or change management, or Lean/Agile methods.

Culture & Benefits

• Inclusive work environment guided by Johnson & Johnson’s Credo and Leadership Imperatives.
• Opportunity to work across international markets in a complex matrix organization.
• Role includes capability building, continuous improvement, and adoption of global best practices.
• The Orthopedics business is planned to separate into a standalone DePuy Synthes company, subject to legal, regulatory, and employee consultation requirements.