Manager, Sales Operation

Location: Hybrid/remote/office in Dublin, London, Reading, Northamptonshire, Yorkshire, Warwickshire, Swansea, Livingston, or Belfast

Company

hirify.global is a healthcare intelligence and clinical research organization focused on supporting clinical development.

What you will do

• Analyse sales performance, pipeline activity, forecasting data, and market trends to identify opportunities, risks, and growth areas.
• Develop and maintain dashboards, reports, and forecasting models for commercial decision-making.
• Translate complex datasets into actionable recommendations for sales leadership.
• Improve sales processes, reporting accuracy, data governance, and operational efficiency.
• Support sales teams with tools, systems, reporting, and operational processes.
• Partner with Sales, Finance, Business Development, and Operations leaders while coaching junior Sales Operations team members.

Requirements

• Experience analysing business or sales performance data and delivering actionable stakeholder insights.
• Strong commercial acumen and stakeholder management skills, including confidence engaging with senior leaders.
• Advanced Excel skills, including complex formulas, data modelling, pivot tables, reporting, and analysis.
• Experience with CRM platforms such as Salesforce and understanding of commercial data flows through sales processes.
• Experience with dashboarding and reporting tools such as Tableau, Power BI, or similar BI platforms.
• Proactive, solutions-focused approach to improving business performance through data.

Nice to have

• Experience in pharmaceutical, biotechnology, clinical research, healthcare, or another data-driven commercial industry.
• Background in Sales Operations, Commercial Excellence, Finance, Revenue Operations, Business Intelligence, Sales Support, or Data Analytics.

Culture & Benefits

• Inclusive culture focused on belonging, equal opportunity, high performance, and talent development.
• Country-specific annual leave and health insurance options for employees and families.
• Retirement planning offerings and life assurance.
• Global Employee Assistance Programme with 24-hour access to wellbeing professionals.
• Optional benefits may include childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, and health assessments.