Account Manager (SaaS)

Location: Remote; comfortable working US hours

Company

hirify.global provides SaaS source code escrow and disaster recovery solutions that reduce third-party risks for businesses.

What you will do

• Advise customers on suitable solutions and build strong relationships through responsive customer service.
• Prepare email sequences and respond promptly and professionally to customer inquiries.
• Identify, contact, and follow up with new leads through inbound channels, email, and phone.
• Conduct online platform demonstrations and explain product benefits and features.
• Create and negotiate offers, close deals, and upsell active customers by identifying additional value.
• Run A/B tests on sales approaches to improve conversion rates.

Requirements

• 1–2 years of sales experience with a record of meeting or exceeding targets.
• Excellent English communication skills, written and verbal, with the ability to build customer trust.
• Comfort working US hours.
• Strong problem-solving, time-management, prioritization, and customer pain-point analysis skills.
• Comfort using different technology platforms and tools, and enthusiasm for delivering online demos.
• Ability to work collaboratively, adapt to change, perform under pressure, and work with diverse companies and industries.

Culture & Benefits

• Remote-first work environment with a central office in The Hague.
• Startup mentality with opportunities to make a meaningful impact.
• Regular team activities and collaboration.
• Mindful onboarding with dedicated ramp-up and learning time.
• Open communication, direct feedback, and colleagues who listen and value contributions.

Hiring process

• Applications are accepted over the next two months.
• The successful candidate will be appointed as soon as the right fit is found.
• Applications may be submitted in Dutch or English and should explain the candidate’s vision for the role and introduce them as a future colleague.