Account Manager

ZE

Account manager

Прямой работодатель Zentist ( zentist.io )

США Миддл • Сеньор Продажи, закупки, клиентская поддержка • Привлечение клиентов • Работа с ключевыми клиентами • Работа с партнерами • B2B • CRM • Data Analysis • ERP • IoT/IIoT • ML/AI • SaaS/PaaS • Банковская и страховая сфера 17 июля Удаленная работа
Опыт работы от 1 года до 3х лет Работодатель Zentist Короткая ссылка: geekjob.ru/hia7 Откликнуться Описание вакансии

Position overview Zentist is a provider of billing solutions for optimization of revenue cycle management processes for US dental support organizations. As an Account Manager you will be responsible for maintaining client relationships.

About Zentist: Dental insurance plans are notoriously complicated. Policy agreements are difficult for consumers to understand and for providers to service and manage. We started Zentist because we believe neither consumers nor providers should struggle with the complexity of understanding and utilizing dental plans. At Zentist, we are developing billing technology between dental providers and insurance companies that abstracts away all the complexity of billing and collecting insurance. We’re located in San Francisco and we’re backed by leading investment firms including Costanoa Ventures, Point Nine Capital, and Fika Ventures. We are building our core team at a foundational point in the company to help us build a category-defining product for the long term. At Zentist, we promote a productive and collaborative culture. We work hard, have fun, and treat people with respect. Our benefits include a competitive salary and equity package, a culture of learning and development, and more! Zentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Key responsibilities:

1. Building and maintaining relationships with clients
2. Managing client expectations and ensuring satisfaction
3. Developing and implementing account plans
4. Identifying new business opportunities and expansions
5. Collaborating with internal teams to ensure client needs are met
6. Providing regular reports and updates to clients
7. Managing accounts and ensuring retention
8. Ensuring compliance with company procedures and protocols
9. Provide training and orientations to clients on using Zentist products
10. Hold regular client meetings and take notes
11. Ensure effective communication via email and messengers Requirements:
12. 2+ years of experience in customer service
13. Previous Experience with Customer support to US market
14. Excellent communication and interpersonal skills
15. Bachelor’s degree or extensive experience
16. Excitement to learn about insurance, dentistry, and technology
17. Strong work ethic and hustle to achieve results in a high-growth startup environment
18. Experience in insurance, dental/healthcare, startups, or B2B software is a plus but not required

Специализация
Продажи, закупки, клиентская поддержка Привлечение клиентов Работа с ключевыми клиентами Работа с партнерами B2B
Отрасль и сфера применения
CRM Data Analysis ERP IoT/IIoT ML/AI SaaS/PaaS Банковская и страховая сфера
Уровень должности
Миддл Сеньор

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