Assistant Supervisor, Office Support

Location: Bothell, Washington, United States; onsite, full-time

Company

hirify.global is an independent third-party administrator in the United States, operating more than 44 offices nationwide and providing benefits administration services.

What you will do

• Provide daily oversight, coaching, training, and performance monitoring for assigned office support staff.
• Assign and monitor work to ensure quality, productivity, service, attendance, and policy compliance.
• Manage incoming and outgoing mail, including scanning, logging, delivery, postage, checks, USPS coordination, and client billing reports.
• Manage reception coverage, calls, visitors, office access, invoices, storage requests, and supply inventory.
• Coordinate with property management, building maintenance, couriers, and equipment service providers.
• Identify organizational improvements and create or update office procedures.

Requirements

• High school diploma or GED.
• At least two years of experience in an office support capacity and recent lead experience.
• Ability to train, coach, motivate, and supervise staff.
• Excellent verbal and written communication, interpersonal, decision-making, and organizational skills.
• Working knowledge of basic office equipment and proficiency with Microsoft Office tools and applications.
• Availability for a flexible schedule, including occasional extended hours, and ability to work in a fast-paced environment with frequent interruptions.

Nice to have

• Understanding of third-party administration operations.
• Customer service experience.

Culture & Benefits

• Health, vision, and dental coverage.
• 401(k) retirement savings plan with company match.
• Paid time off.
• Opportunities for professional growth.
• Reasonable disability accommodations available under applicable law.