Financial Aid Specialist

Location: hirify.global Atlanta, hybrid with in-office attendance required Tuesday–Thursday and remote work available Monday and Friday

Salary: $47,000–$56,000 base salary per year plus equity grant

Company

hirify.global is a high-growth startup focused on helping students access life-changing education and supporting them throughout the financial aid process.

What you will do

• Guide students through FAFSA completion, verification, financial aid packaging, and disbursement.
• Calculate aid packages, generate offer letters, and explain funding options clearly.
• Discuss aid barriers, denials, Pell eligibility, and payment plans with empathy and professionalism.
• Manage a caseload of 200–500+ students across systems, trackers, and documentation while maintaining responsive outreach by phone, text, and email.
• Collaborate with Admissions Counselors, Onboarding Specialists, and Success Coaches to provide a unified student experience.
• Monitor policy and procedure changes, adapt workflows, and contribute to team knowledge.

Requirements

• Strong communication, relationship-building, and documentation skills.
• Ability to navigate ambiguity and learn new systems quickly.
• Comfort handling difficult conversations with empathy and professionalism.
• Ability to manage time and workflows independently in a fast-paced environment.
• Bachelor’s degree.
• Ability to attend the Atlanta office three days per week, Tuesday–Thursday, is required.

Nice to have

• Familiarity with financial aid systems, FAFSA, ISIR review, and Title IV policies.
• Experience in a student-facing, customer support, or process-heavy role.
• Comfort using CRM tools, communication platforms, and trackers.
• Experience in a fast-paced or startup environment.

Culture & Benefits

• Empathetic, student-centered work focused on meaningful outcomes.
• Collaborative environment with shared learning and knowledge building.
• Medical insurance plus free dental and vision insurance.
• 401(k) match, fertility benefits through Carrot, flexible time away, and paid holidays.
• Hybrid schedule with remote work on Monday and Friday.