Manager, Account Manager (Supply Chain)

Location: Singapore, Singapore

Company

A global logistics technology company helping businesses move merchandise and manage international commerce through its technology platform and supply chain solutions.

What you will do

• Lead the business growth plan for a portfolio of clients across Singapore and Malaysia, generating leads, developing opportunities, and delivering new solutions.
• Own long-term client relationships, act as a trusted advisor, and advocate for client needs across internal teams.
• Conduct regular client touch points and business reviews to improve retention, demonstrate value, and identify expansion opportunities.
• Manage, mentor, and develop Account Managers through coaching, performance accountability, feedback, and career guidance.
• Work cross-functionally with supply chain operations, procurement, implementation, account solutions, industry specialists, and trade and financial services teams.
• Drive product adoption by mastering the platform and helping clients maximize its value.

Requirements

• Bachelor's or master's degree.
• At least 5 years of experience in sales, account management, or supply chain operations, preferably in managerial or team lead roles.
• Experience in logistics, freight forwarding, or supply chain is highly preferred.
• Experience managing global client relationships, complex team matrices, and business growth initiatives.
• Strong strategic planning, communication, presentation, negotiation, and problem-solving skills.
• Ability to inspire and motivate a team while building effective internal and external relationships.

Nice to have

• Experience working with retail, electronics, or technology companies.
• Experience with AI adoption.
• Entrepreneurial mindset and a track record of delivering innovation and measurable results.

Culture & Benefits

• Collaborative work across global and cross-functional teams.
• Emphasis on integrity, ethics, curiosity, continuous learning, and team success.
• Opportunity to contribute to technology-driven global commerce and supply chain solutions.