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2 дня назад

Manager, Special Services (Sales)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Manager, Special Services (Sales) (Logistics and customized services): Centrally managing customized services and driving revenue growth with an accent on customer retention, service quality, pricing, and vendor management. Focus on optimizing service performance, ensuring regulatory compliance, and coordinating cross-functional teams to achieve business objectives.

Location: Onsite at 31 Kaki Bukit Road 3, Singapore

Company

hirify.global is a global express transportation company providing transportation and business solutions across more than 220 countries and territories.

What you will do

  • Manage customized services centrally to support customer retention, satisfaction, and consistent service delivery.
  • Monitor employee satisfaction, service quality, and operational performance.
  • Drive gross margin and revenue growth through strategic pricing, cost management, and business development initiatives.
  • Ensure compliance with local regulations, policies, and standard operating procedures.
  • Oversee vendor relationships, negotiations, and service performance improvement activities.
  • Collaborate with cross-functional teams to align service objectives with business goals.

Requirements

  • Bachelor's degree or equivalent.
  • At least four years of relevant work experience.
  • Strong presentation, written communication, and verbal communication skills.
  • Expertise in influencing, persuading, negotiating, and decision-making.
  • Leadership and team management capabilities.
  • Experience with vendor management, service quality management, business planning, and solution design.

Culture & Benefits

  • Regular full-time employment with a 44-hour scheduled work week.
  • People-first culture focused on service quality, profitability, employee well-being, and growth opportunities.
  • Equal opportunity and commitment to a diverse, equitable, and inclusive workforce.
  • Work environment that encourages innovation and recognizes employee contributions.

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